If your wristband has not yet been shipped you can contact Eventbrite Support to change your mailing address. If your order has already shipped and you are unable to obtain it, you would have to deactivate your band. You can do this by signing on to your Eventbrite account and choosing the deactivate option. You would then need to bring your ID to our will call box office when it opens in August to be issued a new band.
Wristbands are waterproof and weatherproof. They will not be damaged by a shower or bath. If you don’t mind the inconvenience, just leave it on until the event. If you cut the wristband or otherwise damage it trying to get it off, you will be required to get a new one from will call. Replacement cost if you damage your own wristband is $10.
Eventbrite cannot re-ship wristbands. If you do not receive your wristband or if it is lost or stolen you must deactivate the wristband by logging into your Eventbrite account. At that time that wristband is void and cannot be used under any circumstances. You would then pick up your new wristband at the Will Call Box Office at the event. You will need to have proper ID and it must match the name under which the order was placed. If you do not deactivate the band and it somehow gets scanned into the event, you will have to pay full price for a new ticket. There will be no exceptions to this policy.
Yes you may but it is subject to search on entry, and you must present an official doctor's note or letter. Placement of the folding chair is subject to approval by security and festival staff. Staff may direct you to a designated ADA area if necessary.